Transition large broker dealer from self-clearing to fully disclosed

 

Challenge:

 A Broker Dealer transitioning from self-clearing to fully disclosed  had to transform their internal organization with minimal disruption to their customers, employees, and organization.

How we helped

Led Client Service, Technology Portfolio, and Relationship Management components of a major client transition

Orchestrated the team that transformed the front, middle, and back-office including workflow process redesign, training, and on-boarding for over 5000 service reps

Led a program management/analysis team that delivered a technology program with over 150 software releases, requiring over 1000 technology resources, for on-time, on-budget delivery

Created a trusted practice for seamless transition from implementation team to business-as-usual team